Privacy Policy

This Privacy Policy describes how Osnova-M (hereinafter referred to as "Company," "we," "our," or "us") collects, uses, and protects the personal information of users of our website https://osnova-m.com.ua/ (hereinafter referred to as "Website"). By using our Website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Data: Name, surname, phone number, email, delivery address (if applicable).
Technical Information: IP address, browser type, access time, cookies, and information about Website usage.
Payment Information (if an order is placed): Payment system data (not stored by us, transmitted directly to payment gateways).

2. How We Use Your Information

We use the collected information for:

Processing orders and providing services;
Communicating with you regarding orders or inquiries;
Improving the functionality of our Website;
Sending promotional offers and special deals (with your consent);
Complying with legal obligations.

3. Information Security

We take all necessary security measures to protect your personal data from unauthorized access, modification, or deletion.

4. Disclosure of Information to Third Parties

We do not share your personal information with third parties except in the following cases:

When necessary to fulfill an order (delivery services, payment systems);
If required by law;
If you have given explicit consent.

5. Use of Cookies

Our Website uses cookies to improve functionality and collect statistics. You can disable cookies in your browser settings, but this may affect the Website's functionality.

6. Your Rights

You have the right to:

Request access to your personal data;
Request changes or deletion of your data;
Withdraw consent for data processing;
File a complaint with the relevant data protection authorities.

7. Changes to the Privacy Policy

We may periodically update this Privacy Policy. Changes take effect immediately upon publication on the Website.

8. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: osnova-m@ukr.net
Phone: +38 (067) 571-62-32
Address: Yurivska St. 17, Kharkiv, Ukraine

Thank you for trusting us with your personal data!